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Shipping, returns and exchanges

Shipping timelines

Shipping in France takes about 3-4 days; international shipping (Europe) 6-7 days. Contact us for shipping information to countries outside of Europe. 


Shipping in France and the UK

Free shipping in France and the UK. 


Returns and exchanges

Your dress is not the right size or fit? No problem, you have 14 days to return it for a full refund. Please make sure the dress is placed back in its original packaging.  Just send us an email at bonjour@belle-ombre.com and we will assist you in the returns process.

As for exchanges just send us an email and we'll be pleased to send you a new size pending stock availability. 

Free returns in France.